To successfully use your Lumin platform, you need to invite your users! This includes both athletes and staff.

Athletes cannot sign up independently and must receive an invitation link from their team or club admins to create their accounts.

Invite Users

Click Admin
Select Users
Click Invite New

Invite multiple users at once:

Select Invite New
Enter email addresses (one per line)
Send invitations

All invited users are assigned as Athletes by default.

Assign Roles

To change a user’s role:

Open the user profile
Update their role

Invite Links

Use invite links to add multiple users at once without sending individual invites. You can limit how many people use the link, set an expiry date, and assign users to a group with the correct role.

If an athlete is not receiving their email invite, ask them to check their junk or spam folder as the invite might have been filtered there.

How to Create an Invite Link

Go to the Invite Links tab and click New Invite Link.
Enter a name for your link and set the maximum number of users.
(Optional) Add an expiry date if you want the link to be time-limited.
Assign a group and confirm the user role (e.g. Athlete).
Click Create Invite Link, then use the three dots to copy and share it.

Note: Users who open the link will be added to your team with the selected role and group.

Requesting Invites (For Athletes)

If you are an athlete and have not received an invite to the Lumin Sports app, contact your team or club admin and request an invitation link to be sent to your email. Only admins have the ability to issue app invitations to athletes or parents.

Troubleshooting Invitation Issues

If an athlete is not receiving their email invite, consider the following troubleshooting steps:

Ask the athlete to check their junk or spam folder in case the invite was filtered there.
Use the invite link generation method described above to provide the athlete with direct access to the app.