Integrating Arc Platform & Vald Data
Integrating your Arc platform with your Vald data allows easier analysis of force tests conducted with the Vald product range.
Requirements
Currently, Arc supports the following Vald products:
Vald ForceDecks
Vald Hub, which includes:
Vald ForceFrame
Vald NordBord
To link, Vald requires manual authorisation between Vald, Lumin and your team. Contact us via the support widget and we can help start the process. Alternatively you can email Vald directly and link us into the email to begin the integration process. See below for more information.
Receiving Data in Arc
Once authorised, Arc will automatically pull Vald data three times per day. The first time Arc pulls data for your team, it will pull the last 12 months of your historic data. Following that, Arc will continue pulling any new data, as well as historic data that may have been updated in Vald.
If you wish to pull a larger window of historic data, please contact us via the support widget.
Linking Athletes
The final step is to link Vald athletes with Arc athletes. Typically, Arc will link your athletes automatically, if it detects a close match in names between platforms. In cases where Arc does not find a match, you can manually link athletes via: Admin > Integrations > Configure.
Note that Vald has a seperate list of athletes for Vald ForceDecks and Vald Hub. Please ensure you configure your Arc athletes in both integrations if you are using both Vald ForceDecks and Vald Hub.
On the Vald ForceDecks/Hub page, you will see a list of your Arc athletes and whether or not they are linked to a Vald athlete. For athletes that need to be manually linked, click the dropdown, manually select the athlete's name as it appears in Vald and click save.
After linking an athlete, Arc will begin linking Vald data to their Arc profile. This process may take 5 - 10 minutes, depending on the amount of Vald data that needs to be linked.
Emailing Vald Directly
If you want to email Vald directly to kick things off faster edit the email template below and send it to support@valdperformance.com and cc our support email support@luminsports.com into the email.
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Hi,
I am from [Enter Team Name].
We are using Lumin Sports to collect and analyse our athlete data.
Can you please give the Lumin Sports account API access to all our Vald accounts.
I have cc'd Lumin into the conversation for any troubleshooting in the future.
Regards.
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